View our terms at hubXchange to make sure you’re in the loop of all the legalities attached to our Xchanges.
REGISTRATION TERMS & CONDITIONS
1. INTRODUCTION
1.1 The Xchange Meeting is organised and managed by hubXchange Limited, a company registered in England and Wales with registration number 10714971 and
registered office at 27 Old Gloucester Street London WC1N 3AX
1.2 References to “us” means hubXchange Limited and references to “we” and “our” shall be construed accordingly. Reference to “you” means the entity completing a booking request and references to “your” shall be construed accordingly.
1.3 All applications to register for the Xchange Meeting are made subject to these Terms & Conditions (which shall apply to the exclusion of any terms imposed by you).
1.4 You acknowledge and accept that we may announce your participation at the Xchange Meeting (particularly if you are leading a discussion) which shall include announcements via email, company website or social media. Such announcements shall not be disparaging or otherwise adverse to your business.
1.5 We shall not be liable to you for travel, accommodation or other costs and expenses incurred in relation to your participation at our Xchange Meetings
2. REGISTRATION2.1 All applications to register for the Xchange Meeting are subject to availability.
2.2 Confirmation (or rejection) of your registration will be sent to you by email within five (5) working days of our receipt of your registration request.
2.3 Delegate badges issued for use at the Xchange Meeting are valid for named attendees only however, subject to clause 3.2 below, can be transferred.
2.4 Following completion of the registration form, you will be prompted to pay a compulsory non-refundable cover charge of $150. Only upon payment of this nominal charge, will you be considered to be registered.
2.5 This cover charge has been introduced to ensure each participant commits to attending sessions throughout the day and thus ensuring all participants can benefit from this highly-interactive and productive meeting format.
2.6 Should you be unable to attend, then your registration should be transferred to the suitable substitute participant from your company.
Please see Item 3. CHANGES TO THE Xchange Meeting AND CANCELLATIONS for further explanations.
3. CHANGES TO THE Xchange Meeting AND CANCELLATIONS
3.1 It may be necessary for reasons beyond our reasonable control to alter the advertised content, timing and/or location of the Xchange Meeting or the advertised facilitators/speakers. We reserve the right to do this at any time. Where we alter the time and/or location of the Xchange, we will provide you with notice of the same and will offer you the choice of either registering for a future event of your choice or the opportunity to attend the rescheduled Xchange Meeting.
3.2 The Xchange Meetings are by invitation-only and to maximise the benefit of the roundtable format, only a limited number of participants are invited. Therefore, the success of the Xchange Meetings is reliant on the attendance of participants to maintain balanced numbers in each roundtable. We request that you endeavour to commit to attending this Xchange meeting as the success of this roundtable format is dependent on your participation. If you are unable to attend the Xchange Meeting due to business-priorities or personal/family health reasons, you agree that you will provide a suitable substitute participant to attend in your place. Please notify us immediately of any substitutions by email to: operations@hub-xchange.com
3.3 We shall not be liable to you for travel, accommodation or other costs and expenses incurred (included wasted costs and expenses) if we are required to cancel or relocate the Xchange Meeting as a result of an event outside our control (including, without limitation, to acts of God, floods, lightning, storm, fire, explosion, war, military operations, acts of terrorism or threats of any such acts, any strike action, lock-outs or other industrial action and a pandemic, epidemic or other widespread illness).
3.4 If there is a cost attributed to the event in which you are attending, if you are unable to attend the Xchange Meeting, you agree that you will provide a suitable substitute participant to attend in your place. If you are unable to attend or send a suitable substitute participant, your upfront cover charge of $150 is non-refundable.
3.5 If there is no cost attributed to the event in which you are attending, and you are unable to attend or send a suitable substitute participant, a $150 cancellation fee will be invoiced to you post-event.
4. CONTENT
4.1 All rights in all presentations (Keynote) and supporting information in relation to roundtable topics, bullets, facilitator biographies and photos made available (by speakers and facilitators) as part of the Xchange Meeting (“Content”) are included with the permission of the provider of this information.
5. LIABILITY
5.1 Subject to Clause 5.4, we are not responsible for any liability to you, whether such liability arises in contract, tort (including negligence) or otherwise, for any damages, loss, costs, claims or expenses of any kind howsoever arising, out of in connection with any registration (or requested registration) made by you or otherwise in relation to a Xchange Meeting.
5.2 Subject to Clause 5.4, we shall not be liable to you for (i) any loss of profit, loss of or damage to data, loss of anticipated savings or interest, loss of or damage to reputation or goodwill or; (ii) any indirect, special or consequential damages, loss, costs, claims or expenses of any kind.
5.3 You agree to indemnify us, our staff and our affiliates and to hold us harmless to the fullest extent permitted by law, against all loss, costs, claims or expenses of any kind arising from any act or omission by you during or otherwise in relation to a Xchange Meeting.
5.4 Nothing in this these Terms and Conditions shall limit or exclude either party's liability for:
5.4.1 death or personal injury caused by that party's negligence, or the negligence of that party's employees, agents or subcontractors;
5.4.2 fraud or fraudulent misrepresentation; or
5.4.3 any other liability which cannot be limited or excluded by applicable law.
6. GENERAL
6.1 You accept that communication with us may be electronic. We may contact you by e-mail or provide you with information by posting notices on our website. You agree to this electronic means of communication and you acknowledge that all such communications that we provide to you electronically comply with any legal or
contractual requirement that such communication be made in writing.
6.2 These Terms and Conditions and the rights and obligations of both parties shall be governed by, and construed in accordance with, the laws of England and Wales and both parties irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales in respect of any dispute which arises hereunder.
Privacy Policy
At hubXchange, we value our customers’ privacy above all else. Here is our full privacy policy for your perusal.
At HubXchange LTD we are committed to processing personal information about our customers in ways that comply with our legal obligations as well as being clear with our customers about what we do with their personal information. Some of the key points of HubXchange LTD’s privacy statement are:
✔ We don’t sell your data to third parties
✔ We do make it easy for you to manage your information, you can change your communication preferences at any time
✔ We do use data to help us provide better Xchanges, which includes tailoring the information we share with you to help ensure that it’s relevant, useful and timely and the right audience is invited
We are HubXchange LTD of 27 Old Gloucester Street, London, WC1N 3AX, England. We share your concern about the protection of your personal information and are committed to safeguarding your privacy.
This document covers information we collect about you, whether via our website:
www.hub-xchange.com
(our “Website”), through our customer service team or otherwise. Please read it carefully to understand how your personal information will be treated.
We will be the “controller” of the personal information which you provide to us or which we collect from you.
1. PERSONAL INFORMATION THAT WE COLLECT
We collect a range of personal information relating to you, including your:
- name;
- email address;
- telephone number;
- address;
- IP address; and;
- any other personal information that you choose to provide to us when you complete our online registration forms or otherwise make contact with us.
2. HOW WE USE YOUR PERSONAL INFORMATION
We use your personal information as follows:
- to maintain our relationship with you whilst you are a Xchange participant;
- to process orders and provide agreed services to you (applicable to Sponsors);
- for invoicing, processing payments, account set up and maintenance (applicable to Sponsors);
- to communicate with you, including to respond to information requests /enquiries submitted and/or to obtain your feedback on our Xchanges;
- for record keeping, statistical analysis and internal reporting and research purposes;
- to ensure data security and to provide you with access to secure areas of our Websites;
- to notify you about changes to our Xchanges;
- to decide on and notify you about price changes (applicable to Sponsors);
- to monitor the quality of our Xchanges;
- for logistical purposes, including to plan and log delivery routes;
- to investigate any complaint you make;
- to provide evidence in any dispute or anticipated dispute between you and us;
- to customise various aspects of our Websites to improve your experience;
- to pre-complete online forms on our Websites. For example, if you have provided an address for a Xchange, the Website computers may automatically fill in that information on an order form for another Xchange;
- as we may otherwise consider necessary to support the operation of our Websites;
- to obtain credit references, credit checks and for debt collection, fraud detection and prevention and risk management purposes (applicable to Sponsors) ;
- to protect the rights, property, and/or safety of HubXchange Ltd, its personnel and others.
3. MARKETING
We will only send you direct marketing in relation to our Xchanges by email:
- where you are an active client/participant; or
- where you have consented to this; or
- where you have not objected to this, and we are marketing similar Xchanges to those which were the subject of a previous sale or negotiations of a sale to you (applicable to Sponsors).
Your agreement to the use of your personal information for direct marketing purposes is optional and if you choose not to consent, your visit to and use of our Websites will not be affected.
You can choose to opt out of receiving direct marketing information from us at any time, through the ‘Unsubscribe’ link at the bottom of any HubXchange email you receive, or by contacting the HubXchange Team:
- by mail – 27 Old Gloucester Street, London, WC1N 3AX
- by email – info@hub-xchange.com
- by telephone – +44 (0) 20 3371 9932
- by filling in the enquiry form on our website.
4. AUTOMATED DECISION MAKING/PROFILING
- We use Google for a variety of marketing services, including the Google Customer Match service which matches your email address as provided to us, with information held in your Google account (if you have one) in order to enable Google to show you adverts for our products and services when you are searching on Google, using Google’s search network, shopping function, on YouTube or on Gmail.
- Other marketing services of Google’s we use include: Google Search which places our adverts within search results; Google Display Network which makes available to us advert space on third party websites; and Google Remarketing which places HubXchange adverts on third party websites following a user having visited a HubXchange website. These services use cookies (and in some instances information held in your Google account, if you have one) in order to build profiles about you, for the purposes of providing you with personalised adverts. See section below for further details on cookies.
- You can find out more about how your personal information may be used in connection with Google’s advertising functions and options for opting out here: www.google.co.uk/intl/en/policies/technologies/ads
5. LEGAL BASIS FOR PROCESSING
- In terms of the legal bases we rely on to process your personal information, these are as follows:
- where you have provided your consent: for direct marketing communications in respect of our own products and services, including in respect of marketing communications sent by electronic means (e.g. email);
- for the performance of a contract with you (such as a contract for the provision of good and services) or to take steps at your request prior to entering into this contract (applicable to Sponsors);
- to comply with legal obligations, including in relation to health and safety and environmental legislation, performing anti- money laundering, terrorism prevention and sanctions screening checks, complaints and investigations or litigation;
- to protect your vital interests or the vital interests of another person, e.g. where you or they are seriously injured or ill, or
- for our legitimate interests in:
- management of your account (including processing payments) and our relationship with you, and communicating with you (applicable to Sponsors)
- operating our Website
- sending direct marketing in respect of our own products and services where you have not provided your consent and the marketing communication is sent by non-electronic means (e.g. post or telephone); processing orders; and
- our internal business purposes which may include processing for the purposes of: record keeping, research, reporting and statistics, data security, to ensure the quality of our products and services, investigating and responding to queries and complaints, obtaining credit references and credit checks, providing payment performance data to credit reference agencies, changing our pricing, debt collection, fraud detection and prevention, risk management, recruitment and training of our personnel, and protecting our rights, property and safety (and that of others). You can object to processing carried out on the basis of our legitimate interests at any time by emailing support@sgs-engineering.com;
- See also “Your Rights – The right to object”.
6. HOW WE SHARE YOUR PERSONAL INFORMATION
In addition, we may share your personal information with:
- third party providers in order for us to process payments that are due to us, in doing so we provide bank card details to such providers;
- third party advertising partners, such as Google in order for them to assist us in providing you with targeted adverts (as explained above);
- our accountants, auditors, lawyers or similar advisers when we ask them to provide us with professional advice;
- any Government Department, public body or other third party where we believe in good faith that the law requires this; in the interests of public health and safety; or in order to protect the rights, property, or safety of HubXchange, its employees or others;
7. HOW LONG WE KEEP YOUR PERSONAL INFORMATION
We retain your personal information for no longer than is necessary for the purposes for which the personal information is collected. When determining the relevant retention periods, we will take into account factors including:
- legal obligation(s) under applicable law to retain data for a certain period of time;
- statute of limitations under applicable law(s);
- (potential) disputes, and;
- guidelines issued by relevant data protection authorities.
- Otherwise, we securely erase your information once this is no longer needed.
8. COOKIES
We collect information directly from you in a number of ways. One way is through our use of ‘cookies’. Most websites use cookies in order to make them work, or to work more efficiently, as well as to provide information to the owners of the website. They help us to understand how our customers and potential customers use our website so we can develop and improve the design, layout, content and function of the site. Cookies are small text files that are placed on your computer’s hard drive by websites that you visit. They save and retrieve pieces of information about your visit to the website – for example, how you entered the site, how you navigated through the site and what information and documentation was of interest to you. This means that when you go back to a website, it can give you tailored options based on the information it has stored about you on your last visit.
Some of our cookies are used to simply collect information about how visitors use our website and these types of cookies collect the information in an anonymous form.
Where there is a login process relating to our website we also use cookies to store personal registration information so that you do not have to provide it to us again on subsequent visits.
The rules about cookies on websites have recently changed. If you are uncomfortable with the use of cookies, you can disable cookies on your computer by changing the settings in the preferences or options menu in your browser. You can set your browser to reject or block cookies or to tell you when a website tries to put a cookie on your computer. You can also delete any cookies that are already stored on your computer’s hard drive. However, please be aware that if you do delete and block all cookies from our website, parts of the site will not then work. This is because some of the cookies we use are essential for parts of our website to operate. Likewise, you may not be able to use some products and services on other websites without cookies.
To find out more about cookies, including seeing what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
If you do not wish to accept cookies from our website, please leave this site immediately and then delete and block all cookies from this site.
9. LINKS TO THIRD PARTY WEBSITES
- Our Websites contain links to other Internet websites. Unless otherwise explicitly stated, we are not responsible for the privacy practices or the content of such websites, including such sites‘ use of any personal information. Nevertheless, in the event you encounter any third party associated with our Websites (or who claims association with our Websites) who you feel is improperly collecting or using information about you, please contact info@hub-xchange.com; we will be happy to forward your message to the third party.
10. SECURITY
- We use reasonable security methods to protect the personal information that we process, including Internet standard encryption technology (“SSL“ or “Secure Socket Layer“ technology) to encode personal information that you send to us through our Websites. SSL works by using a private key to encrypt data that‘s transferred over the SSL connection. To check that you are in a secure area of the Website before sending personal information to us, please look at the bottom right of your website browser and check that it displays an image of a closed padlock or an unbroken key.
- However, please note that whilst we take appropriate technical and organisational measures to safeguard the personal information that you provide to us, no transmission over the Internet can be guaranteed to be secure. Consequently, please note that we cannot guarantee the security of any personal information that you transfer to us over the Internet.
11. YOUR RIGHTS
- The following section explains your rights. The various rights are not absolute and each is subject to certain exceptions or qualifications.
- We will grant your request only to the extent that it follows from our assessment of your request that we are allowed and required to do so under data protection laws. Nothing in this Privacy Statement is intended to provide you with rights beyond or in addition to your rights as a data subject under data protection laws.
1. THE RIGHT TO BE INFORMED
You have the right to be provided with clear, transparent and easily understandable information about how we use your personal information and your rights. This is why we’re providing you with the information in this Privacy Statement.
2. THE RIGHT OF ACCESS
You have the right to obtain a copy of your personal information (if we’re processing it), and other certain information (similar to that provided in this Privacy Statement) about how it is used.
This is so you’re aware and can check that we’re using your personal information in accordance with data protection law.
We can refuse to provide information where to do so may reveal personal information about another person or would otherwise negatively impact another person‘s rights.
3. THE RIGHT TO RECTIFICATION
You can ask us to take reasonable measures to correct your personal information if it’s inaccurate or incomplete. E.g. if we have the wrong date of birth or name for you.
4. THE RIGHT TO ERASURE
This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your personal information where there’s no compelling reason for us to keep using it or its use is unlawful. This is not a general right to erasure; there are exceptions, e.g. where we need to use the information in defence of a legal claim.
5. THE RIGHT TO RESTRICT PROCESSING
You have rights to ‘block’ or suppress further use of your personal information when we are assessing a request for rectification or as an alternative to erasure. When processing is restricted, we can still store your personal information, but may not use it further. We keep lists of people who have asked for further use of their personal information to be ‘blocked’ to make sure the restriction is respected in future.
6. THE RIGHT TO DATA PORTABILITY
You have rights to obtain and reuse certain personal information for your own purposes across different organisations. This enables you to move, copy or transfer your personal information easily between our IT systems and theirs (or directly to yourself) safely and securely, without affecting its usability. This only applies to your personal information that you have provided to us that we are processing with your consent or to perform a contract which you are a party to (such as pay and compensation services), which is being processed by automated means.
7. THE RIGHT TO OBJECT
You have the right to object to certain types of processing, on grounds relating to your particular situation, at any time insofar as that processing takes place for the purposes of legitimate interests pursued by HubXchange or by a third party. We will be allowed to continue to process the personal information if we can demonstrate “compelling legitimate grounds for the processing which override [your] interests, rights and freedoms” or we need this for the establishment, exercise or defence of legal claims.
8. RIGHTS IN RELATION TO AUTOMATED DECISION MAKING AND PROFILING
You have the right not to be subject to a decision based solely on automated processing (including profiling), which significantly affects you, subject to some exceptions. Where this is the case, you have the right to obtain human intervention, voice your concerns and to have the decision reviewed.
11. UPDATING THIS STATEMENT
We review our privacy practices from time to time. We ask that you bookmark and periodically review this page for updates to our Privacy Statement. We reserve the right to modify this policy effective seven (7) days after the posting of the revised Privacy Statement.
12. CONTACT US
For further information regarding these rights, about this Privacy Statement generally or to make a complaint please contact our Data Protection Officer at info@hub-xchange.com; or by calling 020 3371 9932
Please provide as much information as possible to help us identify the information you are requesting, the action you are wanting us to take and why you believe this action should be taken.
Before assessing your request, we may request additional information in order to identify you. If you do not provide the requested information and, as a result we are not in a position to identify you, we may refuse to action your request.
We will generally respond to your request within one month of receipt of your request. We can extend this period by an additional two months if this is necessary taking into account the complexity and number of requests that you have submitted.
We will not charge you for such communications or actions we take, unless:
you request additional copies of your personal data undergoing processing, in which case we may charge for our reasonable administrative costs, or
you submit manifestly unfounded or excessive requests, in particular because of their repetitive character, in which case we may either: (a) charge for our reasonable administrative costs; or (b) refuse to act on the request.
If after contacting HubXchange you are still unhappy you may also complain to the Information Commissioner, all contact details are available on the Information Commissioner‘s Website: ico.org.uk
CONTACT US TODAY
+44 (0) 20 3371 9932